RETURN POLICY


• Returns are accepted only for products received in damaged, defective, or incorrect condition.

• Customers must raise a return request within the specified return period after delivery.

• The gemstone must be unused and in its original packaging for eligibility.

• Proof of purchase is required to process any return or replacement request.

• Once approved, returns are handled according to company guidelines.

• Refunds or replacements are processed after verification and inspection.

• Shipping charges are non-refundable unless the error is from our side.

• Placing an order confirms acceptance of this return policy.